What You Need to Know When Buy E-Bike Conversion Kit

Agent: Hi there! Thanks for reaching out. I see you're browsing our site—are you looking for an e-bike conversion kit today? I'd be happy to help you find the right one.

Customer: Yeah, I am, but you have a lot of options. I'm not entirely sure where to start.

Agent: No problem at all, it's a common question. Think of it in three simple steps.

First, what's your budget?
Having a price range in mind helps us narrow down the best value options for you right away.

Second, what are you looking for in an e-bike?
What's most important to you? Is it top speed, power for hills, or how far you can go on a single charge?

And third, the most important part: compatibility.
I'm guessing you're planning to convert a bike you already own?

Customer: Yes, I have a regular bike I'd like to upgrade.

Agent: Perfect! Converting a bike you love is a great project. To make sure our kits will fit, you just need two measurements from your bike:

The Wheel Size: That's like 26 inches, 27.5 inches, etc. It's usually printed right on the side of your tire.

The Dropout Width: That's the width of the slot in your frame where the back wheel sits.

Once you have those, you can easily check them against the specs listed on any product page.

Customer: Okay, that makes sense. So, how do I actually find the kits on your site?

Agent: A couple of easy ways:

Use the Search Bar: If you know what you want, just type it into the search box in the top-right corner. You can be specific, like "48V 2000W e-bike kit," or broad, like just "e-bike kit."

Browse the Catalog: Or, you can click through our product categories to see everything we offer for kits, batteries, and complete bikes.

When you find a product you like, the detail page has all the features and specs you'll need. All the available options—like wheel sizes, power levels, and amperage—will be listed for you to choose from.

Customer: Got it. What if the kit I want is out of stock?

Agent: That's a great question. We carry hundreds of products, so occasionally something sells out. You can check real-time stock by selecting your country in the location box in the top-right corner (e.g., United States). If you're ever unsure, just email us with the specific product name or SKU, and we can check the availability for you.

Customer: And what about after I buy? What if I need help with installation or run into a problem?

Agent: We've got you covered there, too. Our technical support continues long after your purchase.

Installation: You'll usually find an installation guide video right on the product page. You can also find a whole library of helpful videos in the "Guides & Videos" section of our blog.

Troubleshooting: For common issues, our "Troubleshooting Guide" blog post is a great first step. But if you run into a unique problem, just send us a short video showing what's happening. Our tech team will provide personalized support to get you back on the road!

I hope this helps guide you! Feel free to reach out again if you have questions while measuring your bike or comparing kits. Happy browsing.